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Returns

I’d like to return my item, how do I do it?

If its within 30 days of receiving your item, get in contact with us at support@crispwatches.com and we will send you a returns label.

Print and place the returns label on the box and deliver to your nearest post office and we will cover any postage charges (minus any international Import or duty fees you may have incurred).

Note: Returns must be completely unused and in original packaging

Not within 30 days? Unfortunately, we can’t accept returns after 30 days.

For Warranty returns please see 'Warranty'.

 

How long will it take to receive my refund or credit?

Once we receive the item, we will let you know and refund the charge to your nominated credit card or PayPal account. Once issued, it should be in your account within 2 business days.

If you are exchanging an item, we will send you confirmation of your new order.